COVID-19 Update

EXCLUSIVITY & SAFETY

WE ARE OPEN under our new "Closed gate policy" to ensure a maximum of exclusivity and safety.

New "DOOR to DOOR" transportation service, exclusive for guests from Cuenca.

The prices on our web-page are valid.

Special weekly price (7nights) includes full breakfast.

Monthly tarifs are available too, please inquire !

 

New measures taken by us to ensure exclusivity and increase security:

  • Closed gate policy. You can of course leave if you wish for hikes, horse back riding or to visit Vilcabamba and we can call taxis if wanted
  • No walk ins accepted
  • All facilities open ONLY to hotel guests
  • People who want to stay with us MUST travel to our lodge either with private transportation/car or with our own shuttle. Guests arriving by public transport will NOT be accepted
  • A minimum stay of 3 nights is required
  • No non hotel guests visitors allowed
  • Access to the lodge ONLY with previous reservation
  • Access to the lodge ONLY for approved suppliers

Things to bring:

  • Personal mask mandatory  (inside the hotel you don't need to wear it but for the transportation and if you want to visit Vilcabamba)
  • Recommended to bring a little bottle of personal hand sanitizer
  • Recommended to bring good mood and cheerfulness
  • Recommended to bring flexibility of mind, as we learned over the last few months, anything can change day by day

 

We are going to run the shuttle again with some changes too:

  • Door to door service
  • Only for hotel guests
  • Running on Tuesday, Thursday and Saturday
  • Maximum amount of passengers is 7
  • Price is 20 USD p.person (one way)

We also can organize a private pick up in Cuenca at your door. The price is  120 USD one way, up to 5 passengers.

We ask you to be flexible with your travel date, in case you want to make use of our shuttle.

 

Restaurant, bar and all other facilites are open to hotel guests.

The spa will be open with two massage therapists working. No previous reservation necessary. To ensure her security, she has the right to reject clients if she decides to.

 

All these new rules are subject to change any moment.

As we learned over the last few months, we need to be flexible.

We hope to see you soon

Peter & Dieter

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